I'm worried about someone else's mental health and wellbeing

 

If you’re worried about someone else's mental health and wellbeing, there are a number of things you can do. 

 

1.     Talk 

2.     Report 

3.     Get support 

 

Talk - 

 

If you're worried about someone, you can check in with them and see how they are, and if they feel comfortable to talk through any concern.  You can help by listening and signposting to further support. 

 

If you believe someone is in immediate danger or seriously injured, you can call 999 (or 112 from a mobile).  

 

Report - 

 

You can make an anonymous disclosure which will allow us to investigate mental wellbeing concerns in particular areas of the organisation. 

 

Students
 
Wellbeing tools 

Mywellbeing app- download on the app store 

Togetherall- https://togetherall.com/en-gb/ 

 

Support: 

Wellbeing support and advice- contact gateway 

Counselling- contact gateway 

 

Gateway 

Canterbury: gatewaycanterbury@uca.ac.uk Tel: +44 (0)1227 817 314 

Epsom: gatewayepsom@uca.ac.uk Tel: +44 (0)1372 202 461 

Farnham: gatewayfarnham@uca.ac.uk Tel: +44 (0)1252 892 709 

Rochester: gatewayrochester@uca.ac.uk Tel: +44 (0)1634 888 734 

 

UCA student services information:https://www.uca.ac.uk/student-services/ 

Student Union How can we help page:https://ucasu.zendesk.com/hc/en-gb 

 

We do not provide a crisis service, if you or someone you know needs immediate help or are experiencing a mental health crisis, please contact: 

Helplines: Kent- 0800 783 9111, Surrey- 0800 915 4644 (both 24/7) 

Call your GP and ask for an emergency appointment 

Call NHS 111 or call 999 for emergency services. 

The Samarians free on 116 123 or email jo@samaritans.org 

Text Shout to 85258 (24/7) 

There is also urgent help advice on https://www.mind.org.uk/need-urgent-help/using-this-tool 

  

 

Mywellbeing app- download on the app store
Togetherall- https://togetherall.com/en-gb/  

Our counsellors and advisors are on-hand 24/7, 365 on 0800 756 0834. They can be called at any time for friendly support on medical, legal and financial issues in the strictest confidence – Health Assured are also ISO/IEC 27001 accredited.

Health Assured's helpline can provide immediate telephone support including, but not limited to:

When you phone the helpline, you’ll need to confirm the company name 'University for the Creative Arts'. On some occasions you may be asked for a second verification, if this happens then please reference 'Reward Gateway'.

Counselling support

Health Assured have a network of over 1,500 counsellors across the UK and Ireland. Up to six structured telephone and only counselling sessions, per issue, per year for the employee, partner or spouse and dependants (between the ages of 16-24 in full time education). We deliver these via phone or secure online chat/VoIP.

TimetoTalk: Alternatively if they would like to talk to a UCA wellbeing champion you can email timetotalk@uca.ac.uk and request a confidential chat.  This is a scheme run by staff who are mental health first aiders. 

Crisis Support
(See student support)